Outsmart Solutions

Privacy policy

How Outsmart Solutions collects, uses and protects personal information.

DRAFT, EYAL TO SUPPLY/CONFIRM: review this policy before launch. It is a general starting point, not legal advice. Add the date and your ABN, and confirm the tools listed (for example analytics or advertising) match what the live site uses.

About this policy

Outsmart Solutions (“we”, “us”) respects your privacy. This policy explains how we handle personal information collected through this website and in the course of our business, having regard to the Australian Privacy Principles.

What we collect

When you contact us or submit an enquiry, we may collect your name, company, role, phone number, email address, the location of your building or project, and any details you include in your message. When you visit the website, we and our service providers may also collect technical information such as your IP address, browser type and pages visited, using cookies and similar technologies.

How we use it

We use personal information to respond to enquiries, arrange site reviews, prepare quotes and proposals, deliver and support our services, keep business records and improve our website. We do not sell personal information.

Who we share it with

We may share information with service providers who help us run our business, such as website hosting, email, and business software providers, and with suppliers or subcontractors where needed to deliver a job you have engaged us for. We may also disclose information where required by law.

Cookies and analytics

This website uses cookies to function and to understand how it is used. You can control cookies through your browser settings. Disabling some cookies may affect how the website works.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information may be stored with reputable service providers, some of which may store data outside Australia.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us. We will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Contact us

Outsmart Solutions
2E Chapel Street, St Kilda VIC 3182
Phone: 03 8346 9628
Email: info@outsmartsolutions.com.au

Outsmart SolutionsLicensed security integrator, Reg. No. Z08-084-10SCall 03 8346 9628info@outsmartsolutions.com.auServicing metropolitan MelbourneDesign, install and support